FAQ
Do you accept individual buyers?
Sorry, We only provide wholesale services with bulk buyers such as companies or repair shop.
What forms of payment do you accept?
We accepts Visa, MasterCard, Discover, American Express and PayPal for all orders.
Can my order be canceled?
Our warehouse will process your orders super fast. It cannot be canceled once the order confirmed. We are sorry about the inconvenience it may bring. Please double-check your order before you submit it.
When and where will my order be shipped?
We have our own warehouse in California. Every order will be shipped domestically from California. And orders placed before 3:00 p.m PST will be shipped the same day via Ground. If you choose Express shipping, the cut-off time will be 2:00 p.m PST on weekdays and 12:00 p.m PST on Saturday. Please visit our Shipping Guide.
What is your return policy?
Every product you buy from us is protected by our warranty policy. You can find the warranty listed on the product’s details, more details please click Return Policy.
What does your lifetime warranty cover?
Our lifetime warranty covers any and all manufacturing defects that could cause a replacement part to malfunction.This warranty does not cover an accidental damage (damage caused by drops, impacts, improper installation techniques), misuse (using the product for something other than its intended purpose), and wear and tear (natural degradation of materials over time).